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BLACK FRIDAY FAQ
When does the sale start?
Our Black Friday sale will start at 6:00 PM AEDT on Thursday November 9th.
Can I reserve my items?
Stock is limited and sells out quickly on Black Friday, so we can’t hold your items in your cart until your payment has been confirmed. We strongly recommend preparing a Wishlist or shopping cart with the items you love, so you can get your hands on your favourite swim & resort wear as quickly as possible when the sale goes live!
Can I return items purchased during Black Friday?
Absolutely. Our standard returns policy will apply if things don’t quite work out. Please note, as per usual, FINAL SALE items cannot be returned.
Will shipping be delayed?
With the high volume of orders we expect to see, as well as the increase in packages in our courier network during the Black Friday period, shipping delays may be expected. Rest assured that our team is working around the clock with our delivery partners to ensure that you get your order as soon as possible.
What payment methods can I use during Black Friday?
All the usual methods! Credit cards, debit cards, Vacay Swimwear vouchers, and Afterpay.
I’ve sent a support enquiry, when should I expect a response?
Our Black Friday sale is seriously big, so we’re expecting to see a large increase of enquiries during our sale period. Our dedicated customer support team will be working tirelessly to answer all of your enquiries, but please allow 2-5 days for a response.
